Last week, we let you know about a class action lawsuit being filed against Nintendo of America, due to the persistent “drifting issues” with its Nintendo Switch Joy-Con controllers.
At the time, Nintendo had not yet responded to the news, but this week they’ve made a statement to The Verge about the ongoing hardware issue. Nintendo wants consumers to know they’re aware of the issue with the Joy-Cons and urges consumers with concerns or who need help with their product to contact support via their webpage:
“At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help.”
Will this lawsuit force Nintendo to take stronger action to replace the faulty components? Will the legal action move forward or be thrown out due to Nintendo’s statement about the products and their commitment to solving the issue at the consumer level? We’ll keep you posted.
