Regardless of whether or not you agree with the first half of the headline, we’ll ease you into the rest of this article with a note that we here at Nintendo Fire understand what it’s like to have a brand new piece of tech. You check it over to make sure it’s perfect, and any small defect is—quite understandably—upsetting, especially considering the high cost of things like consoles these days.
So when folks brought their new Nintendo Switch consoles home, started them up, and began playing, it was definitely upsetting for the few that found a small number of dead or stuck pixels on their screens. They complained. Why was this happening? Why a defect so soon? Well, Nintendo has spoken up about this and here’s what they have to say on their official site
“Small numbers of stuck or dead pixels are characteristic of LCD screens. These are normal and should not be considered a defect.”
Hmm. Before you rage at Nintendo, however, it’s worth noting that other hardware makers are known to make similar statements when it comes to LCD panels, and it’s common for companies to require a certain number or percentage of dead pixels on a tech screen before they’ll consider repair or replacement.
Does that make this any less upsetting for new Switch owners? No, of course not. Hopefully, this statement is just a routine “covering their butts” for the launch week, because back in 2004 they did go ahead and replace a number of Nintendo DS consoles that launched with dead pixels—so here’s hoping that they’ll do the same, once the fervor of week one eases.